frequently asked questions

Frequently asked questions

  1. Click the “add to cart” button to add desired sounds or songs to the shopping cart.
  2. Click the “checkout” button, top section of right hand menu. Or go to the checkout page manually.
  3. On the checkout page choose payment method (not needed for free downloads), fill in the form if you’re not logged in, check that you have the right sounds
  4. Hit the “purchase” button (or the “free purchase” button)
  5. Follow the link in the confirmation email that you’ll receive
  6. After confirmation your downloadable files will be listed on the Purchase Confirmation page
Please try this BEFORE contacting me if you get errors when trying to register with Qubenzis.com

  1. Use Firefox, Chrome, Safari or Konqueror (LINUX) browser to access the site (NOT MS Explorer)
  2. Clear all old browser cookies from Qubenzis.com before making new attempts
  3. If all else fails send me a message from the website https://qubenzis.com/contact/. I’ll then email you the login info after I, manually, create a new account for you with the email address you used in the contact form. Please have patience as I might not be available exactly when you contact me.
No, but you’ll have to give a functioning email address in order to receive your confirmation links etc. Also note that your Purchase history page won’t be available unless you’re logged in with the same account you made the purchase.
  1. Paypal
  2. Most credit cards accepted. Just follow the Paypal option and use your card on the secure Paypal checkout page (no PP membership needed).
  3. Bitcoin. Fast, secure and handy for you guys who use Bitcoin.

After you submitted the payment on Paypal or our BTC partners website you’ll be automatically forwarded to your member profile with your products available on your Purchase Confirmation page

Read our TERMS for more payment details.

Just go to the “Login” page (upper menu) and click the “Lost Password” link. You then must submit the email address you use with your account in order to get the new password emailed to you.
Nothing besides keeping enough records for being able to contact you regarding delivery of your products. Read our Privacy Policy if interested in your data protection. And go to the Privacy Tools if you want to delete or download your data.
Read TERMS for most questions regarding shipping and sales policy
  • If you haven’t bought anything neither written posts or comments, well, just register again and store your new registration data in a safe place.
  • If you already have a record with Qubenzis.com Downloads please just send me an email. Use the contact form on this Page and I will sort the problem. Your previous order data or other records will most probably be enough for me to confirm, and reset, your account details.
  • The link will expire after 48 hours (2 days) and most downloadable products are set for 5 times download.
  • If you have problems please contact us and I’ll sort you out.
  • Once the order process is completed and you have returned to the download store, select the Purchase Confirmation page
  • You will also get an email notification about your order, including your download link. After purchase you may come back to this page during 48 hours to download your products.
  • You can also see your Purchase History
  • Directly! Unless there are problems with the transaction.
  • You will be informed by email when the product is available
  • And, for the record, we promise to deliver downloadable products within 24 hours, but usually it’s all automatic and the files should be available almost instantly.
Free Lossless Audio Codec (FLAC) is often used by Pro dj’s because of the high sound quality. FLAC is lossless data compression. A digital audio recording compressed by FLAC can be decompressed into an identical copy of the original audio data. Sound files converted into FLAC shrink to about 50 – 60% from their original size. For best free FLAC converter and latest development visit FLAC – SourceForge.net
  • Fill in the form with whatever you feel like (the system won’t register unless you fill in something).
  • Your email must be correct and please tell us which country you come from.
  • If you order physical products the shipment address should be to where you want the item to be sent.


Legal Aspects regarding samples and loops

When you buy sounds from Qubenzis Download Store – no matter who produced the music – you are accepting the Creative Commons or Royalty Free License agreement. Read Qubenzis’ complete Sample Licenses to see exactly what you’re allowed to use the sounds for.
No you can’t. Nor redistribute either as a package or as individual sounds.


More info

If you have additional questions you’re welcome to use the comment field below. Or use the contact page to email your inquiry. To read Qubenzis.com’s complete Sampling Licenses go to this page.

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